MPOWER accesses your home country credit report via Nova as part of the application process. To access your NOVA credit report, the following personal information (but not limited to) is required; however, this can differ depending on your citizenship country:

• Personal Identification Details:
  • Full name
  • Date of birth
  • Place of birth
• Contact Information:
  • Current address in your home country
  • Email address
  • Phone number
• Proof of Identification:
  • Government-issued ID (such as a passport)
  • Any other national identification document
• Financial Details:
  • Recent bank statements
  • Proof of employment (if applicable)

Still unable to access your home country credit report? You are advised to wait for at least 7 business days while MPOWER resolves any identified issues. You can check the progress of your application on your MPOWER Dashboard and keep an eye out for any communication from MPOWER at your email address.