You can find the most common questions about our application below. You'll also find this information within the application itself, labeled "MPOWER Tip." For technical issues, find troubleshooting tips here.
Why does my school disappear after I type it?
Unfortunately, this means your school isn't eligible for funding with MPOWER. If you need to find other funding sources, here's a great place to start.
Which academic period should I select?
Select all academic periods that need funding. Note that funds can only be sent to your school during the academic period you select.
How do I know if my program is a STEM program?
Your school determines which programs are considered STEM programs. Please review your school's website or contact your school if you're unsure.
Are entrance or language exams required?
No. If you weren't required to take an entrance exam or language exam, check "waived" or "I didn't take any tests" on your application. If you did take exams, enter your exact scores. Please note that you may be required to demonstrate English language proficiency in order to obtain a student visa or study permit.
Should I include expenses that have already been paid?
Only unpaid expenses should be entered in the application. Past expenses should not be included.
What should I include in additional expenses?
Consider all expenses, such as utilities, parking, food, health insurance, textbooks, etc. Please keep in mind that if you're studying in Canada your MPOWER loan will only cover tuition costs at most universities.
What if I don't have additional expenses?
You can enter "0" for any financial fields that don't apply to you.
If I include funds from a family member or friend, are they responsible for the repayment of my loan?
No. Only the borrower is responsible for loan repayment. Family members or friends listed as references or financial sponsors are not in any way responsible for repaying your MPOWER loan.
I have funds that I don't intend to use for school. Should I include this on the application?
You should list all funds that are available for you to use for your education, even if you don't intend to use them. Having extra funds won't negatively impact your application, but we do need to understand your full financial situation to make a loan decision.
Can I include funding sources that I will have in the future?
Any funding listed must be currently available or confirmed for the future. For example, personal funds must be liquid and verifiable. Future scholarships or job offers must be confirmed via award notice or offer letter.
How do I change the immigration status appearing on my application?
If you selected the wrong immigration status, please begin a new application.
How do I indicate that I need a Financial Support Letter to get or renew a Visa?
If you need a Financial Support Letter answer "No" when we ask if you already have a visa to study in the U.S. or Canada.
What should I list as my permanent address?
The permanent address should be an address in your home country. Many students use their parents' address if they've already moved to the U.S. or Canada.
What do I enter for Zip Code/Postal Code?
If your country does not use Zip Codes/Postal Codes, you can leave this blank.