Suggestions to make your experience as seamless as possible:

- Check that your extension file is in either JPG, GIF, PNG, PDF, DOC or DOCX format
- Check that the size of each file is less than 5MB
- Check that the file image is readable and relevant details such as your personal details and institution details are clearly visible
- If you do not have a scanner readily available, you may take a photograph of the documents with your smartphone or use these recommended apps – CamScanner, iScanner
- Upload your documents via your MPOWER dashboard
- If you are having any technical issues, please let us know.