Please send a screenshot of the error message to firstname.lastname@example.org. We’ll get back to you within two business days.
In the meantime, here are some helpful tips:
- If your first name is long and gets cut off you can still register with Launch. Just enter the first 12 characters of your name.
- You don’t need to use your middle name when registering.
- When entering your date of birth, use the U.S. format: month/day/year. For example 05/21/1998.